New WhatsApp Cloud API is live

The AI chatbot
that sells, supports &
converts for you.

Train your AI on your website, docs & FAQs in minutes. Deliver human-like support on web and WhatsApp, 24 hours a day, in the way India actually talks.

Start building free →See pricing
★★★★★
Trusted by 2,400+ growing Indian businesses
N
Nivi Assistant
Online · responds instantly
Live conversion
+124% leads↑
Avg. response
1.4s
Powering conversations at
Saffron RetailMANTRA.Bombay & CoLOTUS FINTECHKairali AyurvedaDESI WEAR
Feature Stack

Everything your chatbot needs to look sharp, act smart, and actually convert.

From web chat and WhatsApp to commerce, handoff, appointments, and knowledge retrieval — one polished operating layer for every customer conversation.

24/7
Always online
< 2s
Response time
95%
Resolution rate
10+
AI models supported

Modern Chat UI

ChatGPT-style interface with streaming responses, markdown rendering, code blocks and dark mode.

WhatsApp Integration

Connect WhatsApp Business API. Your bot responds on WhatsApp with the same intelligence as on web.

Unified Inbox

Manage every conversation — web and WhatsApp — in one place with real-time updates and assignment.

Human Handoff

Bot auto-transfers to a live agent when sentiment dips or complexity rises. One-click takeover.

E-commerce Engine

Connect Shopify or WooCommerce and turn your bot into a 24/7 AI sales agent that closes carts.

Appointment Booking

Cal.com, Calendly and TidyCal built-in. Visitors book demos, consults and meetings inside the chat.

Lead Capture

Collect visitor info with smart, context-aware lead forms. Export anywhere, track every conversion.

RAG Pipeline

Upload PDFs, sitemap your website, index YouTube — auto-chunk, embed and search with citations.

Multi-LLM Support

OpenAI, Anthropic, Gemini, DeepSeek — swap models in one click, no rebuild, no prompt rewrites.

Ecommerce Spotlight

Turn conversations into carts with an AI shopping assistant.

Nivi Chat guides shoppers, answers product questions, recommends the right items, and moves buyers toward checkout — without sending them through a maze of pages.

  • 01
    Recommend productsMatch shoppers with items by budget, need and intent.
  • 02
    Handle objectionsSizing, pricing, shipping, comparisons — answered in real time.
  • 03
    Push to conversionGuide buyers from discovery to checkout with upsells.
Works with Shopify & WooCommerce — catalog, pricing and stock stay in sync.
Nivi Commerce Flow · Product discovery
STORE-READY
“I need a lightweight running shoe under ₹8,500. What do you recommend?”
Found 3 best matches based on cushioning, weight and daily mileage. Want me to compare and add your favourite to cart?
👟
Velocity Run Pro
₹7,990 · High-conversion pick
Recommend productsStock questionsUpsell bundlesDrive to checkout
24/7
Sales assistance
1 chat
Question → cart
Smart
Recommendations
Nivi Chat × Zoom · Webinar workflow
● LIVE
“When's your next product demo? Can you sign me up?”
The next live demo is Thursday, 4:00 PM. I can register you now and send your join link once confirmed.
Nivi Chat Product Demo
Thu · 4:00 PM · 45 min · 128 registered
Attendee lookupNew registrationPersonal join link
1 chat
Question → signup
0 tabs
No redirects
<2 min
To connect Zoom
Webinar Spotlight

A live-event concierge for webinars, demos and trainings.

Nivi Chat answers event questions, checks registrations and signs people up — all inside the same conversation. Zoom is live today; GoToWebinar and Zoho Webinar are next.

  • 01
    Show upcoming sessionsClean dates, times and event context, inline.
  • 02
    Check registration statusTell people instantly if they're already registered.
  • 03
    Register on the spotCollect name, email, register via API, keep chatting.
Built for recurring events — weekly demos, monthly trainings, orientation calls, live classes.
On every device

One inbox. Every channel. Everywhere your customers are.

Manage conversations from web, WhatsApp and social — on desktop, mobile or at the chai counter.

9:41●●●● 5G
Good morning, Aarav
Today's flow
3 bots · 2 live agents online
Conversations
247 +18%
Leads
58 +31%
Needs attention
Priya Sharma
Can I get a refund on order #2491?
NEW
Rahul M.
Still waiting for delivery of my...
Kavya Iyer
Do you ship to Singapore?
9:41●●●● 5G
N
Saffron Retail Bot
● Online
Namaste Priya! Welcome back to Saffron 🙏
Your last order (#2491) — Kanjivaram saree — was delivered on Monday. How can I help today?
I want to exchange for a different colour
Got it. I've started an exchange — pickup is set for tomorrow between 10am–2pm. Which colour would you like instead?
Olive green 🌿
Reserved. You'll get it in 3 days. ✨
Message...
9:41●●●● 5G
This week
Conversion up 32%
Leads captured
1,247
Web chat712
WhatsApp418
Instagram117
Launch in a day

Live in three simple steps.

No coding required. Paste a URL, match your brand, ship to the world.

01

Train your bot

Paste your URL or upload PDFs. Our AI digests your content to understand every nuance of your business.

02

Customise & connect

Match the UI to your brand, connect channels and tools, and enable the workflows your business actually needs.

03

Deploy everywhere

Go live on your website and WhatsApp instantly. Watch your AI turn visitors into customers.

Scalable pricing

Choose the plan for your business journey.

Free
For tinkerers & side projects
Free
forever
  • ✓1 Chatbot
  • ✓200 AI credits / month
  • ✓~100 conversations
  • ✓Website chat widget
  • ✓1 live agent
  • ✓Basic analytics
  • ×Knowledge base
  • ×Remove branding
  • ×WhatsApp integration
Get started free
Starter
Solo founders & small teams
₹999
per month
  • ✓1 Chatbot
  • ✓1,000 AI credits / month
  • ✓~500 conversations
  • ✓2 live agents
  • ✓Knowledge base (docs)
  • ✓Remove branding
  • ✓Basic analytics
  • ×Shopify + WooCommerce
  • ×WhatsApp integration
Start 14-day trial
Most Popular
Growth
Scaling D2C & service brands
₹2,999
per month
  • ✓3 Chatbots
  • ✓3,000 AI credits / month
  • ✓~1,500 conversations
  • ✓3 live agents
  • ✓Advanced analytics
  • ✓Knowledge base (docs)
  • ✓Shopify + WooCommerce
  • ✓WhatsApp integration
  • ✓Remove branding
Start 14-day trial
Coming soon
Agency
For agencies serving clients
₹9,999
per month
  • ✓16 Chatbots
  • ✓16,000 AI credits / month
  • ✓~8,000 conversations
  • ✓Unlimited live agents
  • ✓Advanced + client analytics
  • ✓Knowledge base (docs)
  • ✓Shopify + WooCommerce
  • ✓Full WhatsApp integration
  • ✓White-label branding
Join waitlist
Ready when you are

The way India does customer experience.

Join 2,400+ businesses automating conversations, booking meetings, and closing carts with Nivi Chat.